Justyna Lorenc
People and Organizational Development Expert   |   CX/EX Researcher   |   Mentor

Build your growth on solid foundations.

I help leaders, professionals, and organizations develop their skills and make informed decisions that lead to lasting results. 

I combine research findings, many years of leadership experience gained in international corporations, and practical experience working with people and organizations to ensure that development is based on facts, not assumptions.

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Does This Sound Familiar?

You are not sure what your next step should be

You have experience and skills, but you are having trouble figuring out which direction to take. You want to make informed career decisions instead of relying on trial and error.

Your promotion has raised more questions than it has answered

You are taking on a new role or preparing for one. You are looking for ways to build credibility, manage people effectively, and find your own leadership style.

You want to develop people in a way that delivers real results

You are committed to lasting change, not one-off training sessions. You are looking for solutions based on experience, research, and an understanding of people’s needs.

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You feel that the organization is not living up to its potential

You see a decline in engagement, difficulties in collaboration, or high turnover, but you don’t know what is really behind these issues or where to start making changes.

Decisions are based more on intuition than on facts

There are many opinions circulating within the organization, but there is a lack of reliable data and insights that would allow for more accurate decisions regarding people, customers, or the organization.

You need a partner to talk to, not ready-made solutions

You are looking for an expert who will ask the right questions, help you see things from a different perspective, and support you in developing solutions tailored to your situation.

Why My Approach Works

I don’t start by offering solutions. I start by understanding people, because effective development begins with the right questions.

For over 20 years, I’ve been supporting people and organizations in making decisions about leadership, development, and the employee experience. I know that lasting change stems from understanding needs and reliable insights.

I believe that sustainable organizational development begins with the development of people. They are the ones who make decisions, build relationships, shape organizational culture, and influence business results. That’s why I support their development in a mindful way, based on understanding, partnership, and reliable insights.

I combine managerial experience, market research, Employee/Customer Experience, and mentoring to help leaders, specialists, and organizations grow based on facts, not assumptions.

of business experience
0 + years
as a team-building leader
0 + years
  • International corporate environment
  • Numerous completed research projects, EX/CX projects, and mentoring programs
  • Compliance with international standards for market research (ESOMAR) and mentoring (EMCC).

Testimonials

J.Hirsz

Joanna Hirsz

Human Experience Expert. CEO. Founder GCE Consulting I GoodCustomerExperience.pl
I’ve had the opportunity to work with Justyna on research projects for clients across various sectors, covering both customer experience and employee experience. In each of these situations, Justyna delivered exceptionally high-quality work, demonstrated analytical rigor, and showed a deep understanding of the business objectives behind the research. I particularly value her ability to organize complex information and formulate recommendations that are clear, well-grounded in data, and genuinely support decision-making. For me, working with Justyna always means a professional approach and reliability. She is someone who combines research expertise with business acumen, making her work a valuable asset to both project teams and clients.
W.Kupiec

Waldemar Kupiec

Customer Experience Team Manager, Ministry of Finance
I’ve had the pleasure of working with Justyna on numerous research projects for clients across various industries, including in the areas of customer and employee experience. Justyna is an experienced researcher and analyst whose professionalism and reliability were evident at every stage of our collaboration. She possesses extensive knowledge and practical experience in both quantitative and qualitative research techniques, which enables her to thoroughly analyze data and draw accurate conclusions. I particularly value her ability to formulate clear and valuable business recommendations based on research findings that have had a real impact on the strategic decisions made by clients.
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Sascha von Wangenheim

General manager, Global Service Mettler Toledo

I had the honor of working with Justyna Lorenc and truly value her exceptional leadership and coaching abilities. Justyna leads with empathy, professionalism, and a strong people-focused mindset. She has a remarkable talent for motivating and developing her team, creating an environment where individuals feel supported, and encouraged to grow. Her coaching style combines clear guidance with trust and challenging assignments, enabling teams to perform at their best while continuously developing their skills. She has done so across many different teams in different functions and showed a remarkable capability to manage these diverse teams and coordinate with various parts of our organization.

J.Minc

Justyna Minc

Spinnaker Programs Team Manager Mettler Toledo

I’ve had the pleasure of working with Justyna and can confidently say she is an exceptional mentor. She has a rare ability to guide and support others with patience, insight, and genuine care. Her encouragement and practical advice have helped many people grow both professionally and personally. Justyna leads by example and creates an environment where people feel motivated to learn and succeed.

N.Plis

Natalia Plis

Supply Network Planner Colgate-Palmolive
I had the pleasure of participating in a mentoring program at the Warsaw School of Economics (SGH), where Justyna served as my mentor. I greatly appreciate her support, practical advice, and the way she shared her professional experience. Thanks to our meetings, I was able to better define my career goals and build confidence in taking the next steps in my career. Justyna creates a very comfortable atmosphere for conversation; she’s engaged and genuinely cares about the other person’s growth!! Working with Justyna was a pure pleasure!
M.Korcz

Magdalena Korcz

Sales Development Representative Publink
Justyna was my mentor in the “New Me in the Job Market” program run by Digital University. I am immensely grateful for her dedication, professionalism, and kindness throughout our collaboration. Her openness made this an exceptionally enriching experience for me. Thanks to Justyna, I saw many new paths and real opportunities for change ahead of me. She knew when to support me and when to encourage me to take action. It was our conversations that helped me believe in my abilities, start tapping into my potential, and land my dream job. I believe Justyna has a unique gift for helping others and guiding them in the right direction. I hope every young person has the chance to meet someone like her along their journey.
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People and Organizational Development Based on Experience, Research, and Mentoring

Organizations grow thanks to their people, and people grow when they have a clearly defined direction, space for reflection, and support in decision-making. That is why effective development should combine fact-based knowledge, experience, and practical action.

Research helps us better understand needs and challenges, experience allows us to interpret results accurately, and mentoring supports the translation of knowledge into concrete decisions and actions that lead to lasting results.

Areas of Support:

  • Career and professional development mentoring
  • Support for developing leadership competencies
  • Preparation for promotions and new roles
  • Market and satisfaction surveys
  • Employee Experience and Customer Experience management
  • Research-based organizational development
  • Change management support
  • Consulting for leaders and organizations